Service and support from the people who know your Apple TV best
The AppleCare Protection Plan provides service and support from the people who know your Apple TV best. For up to two years from the original purchase date of your Apple TV, you get direct, one-stop access to Apple’s award-winning telephone technical support for questions about using your Apple TV. And you get global repair coverage — both parts and labor — on your Apple TV and included accessories.
Every Apple TV comes with complimentary telephone technical support for 90 days from your Apple TV purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to two years from the Apple TV purchase date. You can call Apple’s award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world. Apple One-Year Limited Warranty and AppleCare Protection Plan benefits are in addition to rights provided under consumer law.
Extend your coverage to two years of service and expert telephone technical support
One stop for technical support
Because Apple designs Apple TV and iTunes to work together, it is a truly integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- Direct access to Apple experts
- Global repair coverage
- Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Apple TV to an Apple Retail Store, any Small Dog Electronics retail location or other Apple Authorized Service Provider
Apple hardware coverage
The AppleCare Protection Plan provides global repair or replacement coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:
- Your Apple TV
- AirPort
- Included Apple Remote and power cord
Software support included
Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Apple TV topics, including:
- Connecting to AirPort networks
- Renting shows from the iTunes Store
- Accessing photos on your computer
- Streaming content from iPhone, iPad, or iPod touch